Meet the Team

We recognize that all our patients are unique and deserve to receive orthodontic care that reflects their individual needs. Our experienced and talented team is committed to working with you and your family to create a comfortable, stress-free, and rewarding orthodontic experience every time you visit our practice.

Dr. Ross and her entire team welcome you and your family, and we look forward to working with you and for you during your orthodontic experience.


Cathy

Cathy

Orthodontic Assistant

Cathy has been an orthodontic assistant in our practice since 1994 and is a favorite with many of our patients. She was born and raised in Long Island, New York. As the wife of her high-school sweetheart, a retired airman, Cathy has lived numerous places throughout the US and overseas. While raising their three grown children, she managed to accumulate more than 45 years of experience working in the dental field.

Cathy enjoys vacationing with her husband and spending time with their five wonderful grandchildren. She also enjoys crafts, quilting, and home decorating/remodeling projects, and has been known to tile her kitchen and install hardwood floors!


Anne

Anne

Orthodontic Assistant

Anne is a Newport News native who joined our practice in 1998 as an orthodontic assistant and has more than 25 years of experience in orthodontics. She is a graduate of Warwick High School and the mother of three grown children, all of whom also graduated from Warwick. While working and raising a family, Anne earned her associate’s degree from TNCC.

Anne loves to spoil her grandson, and when she’s not at work you can find her on her daily morning run, cycling around town with her husband on the weekends, and spending time restoring their home in historic Hilton. During her free time, Anne loves to read and vacation with her friends and family.

 


Sandy

Sandy

Account Manager

Sandy joined our practice in 2002 as our business manager when a military move brought her to Virginia. Sandy has worked in the dental and orthodontic fields for more than 30 years and enjoys working with our patients and parents. She started her career as a chairside assistant and transitioned to the business office.  Sandy currently manages all patient accounts.  

Sandy and her husband are proud parents of a son who graduated from Virginia Tech and now resides in Richmond.  She and her husband now spend their time spoiling their two SPCA specials, Shelby and Penny! Sandy enjoys traveling, cooking, music, and skydiving!


Michelle

Michelle

Orthodontic Assistant

Michelle joined our practice in 2009 as an orthodontic assistant with five years of prior experience in the dental field. As a graduate of Menchville High School and the New Horizons dental assisting program, she is well-versed in all areas of dentistry and orthodontics. As one of our full-time employees, her smiling face shows up wherever she is needed.  Michelle is married to her high school sweetheart and as one of our full time employees, you can always find her smiling face helping wherever she is needed.

In her free time Michelle loves spending time with her husband and dogs, especially when they can be outside at the beach. Michelle is an accomplished runner and in addition to numerous shorter runs, has completed two marathons and a Tough Mudder!

 


Lisa

Lisa

Insurance Coordinator

Lisa is a Newport News native who rejoined our practice in 2011. She worked with us as an orthodontic assistant from 1992 to 1996 while attending CNU. Lisa graduated in 1996 with her Bachelor of Science in psychology and has spent the last 15 years staying home raising her two children. Now that her children are a little older, Lisa was excited about returning to our practice once again. This time, look for her behind the desk as our insurance coordinator.

Lisa and her family love the beach, and in addition to driving the sport taxi for both children, you can find her playing tennis, riding bikes, and running. Lisa has completed her first marathon. One final note: GO STEELERS!

 

Rose

Sonya

Orthodontic Assistant

We are pleased to announce that Sonya has rejoined our staff after a brief try at retirement. She originally joined our team in 2006, and until late 2014 she has worked both as an orthodontic assistant and more recently as our receptionist. This time you will find her in the treatment area as an orthodontic assistant, which was always her passion.  

Since she was last with our staff, Sonya has become the proud grandmother of Harper, her first granddaughter. Sonya is still busy with her family, sports and of course her horses.  Welcome back Sonya!

 


Kelsey

Orthodontic Assistant

Kelsey joined our team in 2016 as an orthodontic assistant with 4 years of experience in the dental field.  She was born and raised in Williamsburg and was an avid swimmer while growing up.  After high school graduation, Kelsey attended the Dental Assisting School at Today’s Dentist in Norge, VA. 

On weekends, you can find Kelsey busy working at a restaurant near the College of William and Mary and on her days off she loves going to the beach and to summer concerts.


Kim

Patient Coordinator

As our newest team member, you'll find our Patient Coordinator Kim greeting you at the front desk.  Kim grew up in Cary, NC and started her career in the dental field while in Augsburg , Germany where she studied Dental Assisting.  After her training, she worked as an orthodontic assistant while in Germany and after returning to the states she continued her career in orthodontics both in NC and VA. 

Kim is the proud mother of two beautiful daughters.  Her oldest is a graduate of Butler University and is currently working on her Master's Degree at Pepperdine University in Malibu, CA.   Her youngest is at Jamestown High School in Williamsburg, VA.  When not at work, she spoils her 2 dogs and 1 cat and enjoys travel, the beach and the mountains.